“You want to go Where everybody knows your name, And they're always glad you came; You want to be where you can see, Our troubles are all the same; You want to be where everybody knows your name.”
Do you recognise these lyrics? Are you singing the theme song in your head?
They come from the classic theme song for the popular 90’s sitcom Cheers.
I heard the song the other day and I haven’t stopped thinking about those lyrics, I think they are extremely powerful and contain a powerful leadership gem.
There is power in someone’s name, and even more power in knowing someone’s name. One of my primary influencers and friends, Rory Dyer, has the incredible ability to remember the names of people he meets. He has influence over thousands of people, meets new people all the time but I have witnessed time and again how he remembers not only people’s names, but also their story. I have also heard over and over how this has made an impact on those people whose names he has remembered. They feel valued and appreciated, and for many it has been the reason they are part of his church.
People wanna go where their names are known. A name represents a person’s identity, their heritage and their uniqueness – it is no wonder people wanna go where these attributes of themselves are embraced, appreciated, valued and even celebrated.
The creators of Cheers really chose a perfect song for their show – it summed up what the bar was all about. A place where people could come, where they would be free to be themselves and would be welcomed by the people there.
Imagine if we created the same environment for those we lead. Imagine if those we lead always felt that we were glad they came, that they weren’t alone in the challenges that they were facing. Imagine they felt they were appreciated, valued, an integral part of the team. Imagine they didn’t have to go to a bar to feel this way.
I believe the most effective leaders are those who see the value in those they lead. Instead of manipulating people, they treat them as assets and strive to build and develop them.
They lead with clarity, distinctiveness and direction, all the while making others feel safe and valued.
If we can strive to lead like this, I believe we will create an environment like that of Cheers… Where everyone knows your name.
__________
Don Muller has spent the last 4 years working into corporate and church leadership development and training both locally and internationally. He has a passion for and works towards seeing individuals live out their strengths and calling daily.

