
I’m learning more and more that listening is one of the most powerful and fundamentals for leadership… If not life! I know that sounds obvious and trivial as listening is often an unconscious choice.
But I’m not talking about simply letting your eardrums be touched by someone or something else’s sound waves.
I’m talking about truly listening to others.
To listen means to be able to hear what others say without distorting that information with our own preconceptions. The dictionary describes it as giving one’s attention to a sound. Thus, it is not merely hearing a sound, it is choosing to respond to what we hear…
And how we respond is what separates a good leader from a great leader. A great leader chooses to hear what is being said without distorting the information with his own preconceptions, and chooses to respond such a way that results in an win/win outcome.
It starts with being uninhabited and open-minded about what others say, and this definitely requires a fundamental attitude of unprejudiced intellectual openness. In other words, listening is the art of genuinely hearing what others say and avoiding hearing what you want to hear. That said, I don’t we can never listen to anybody without some degree of interpretation. But we can choose to see the others point of view, before distorting the issue with ours.
A major trap for any leader is being selfish. Leadership is probable the most selfless task there is, but sadly so many leaders use their God given gifts to serve the big “ME!” It is about how can I use this person to serve myself, how I can use this opportunity to get ahead, who can I blame for what went wrong. The truth is that as leaders we need to use our God given gift to serve the big “WE”… We need to turn selfishness on its head, turn the M on its head to make it a W… It is not about “ME” it is about “WE”. It is about how I can serve those I lead, how I can make a difference in the problems we face, how I can celebrate with the team when we accomplish great things.
One of the easiest ways to understand how we can serve those we lead is by listening. We truly listen, selflessly, we will gain insight into expectations, tools, resources and positive messages. We will discover trains of thought that provide natural links to possible ways we may be about to help. When we listen we receive more information then when we speak.
Another power benefit to listening is connecting. Listening attentively is one of the main ways in which you can connect, validate and empower someone. Listening can only build any relationship, as people react positively when others listen to them attentively.
I’ve heard it said that experts know and speak, but wise people ask and listen. I’m trying to exercise wisdom…
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Don Muller has spent the last 4 years working into corporate and church leadership development and training both locally and internationally. He has a passion for and works towards seeing individuals live out their strengths and calling daily.




